RETURNS in our PITBULL Shop
To return an item, please send it to:
Germany
OlzaLogistic – PITBULL
Preuschwitzer Straße 20
02625 Bautzen
The Czech Republic
OlzaLogistic – PITBULL
ul. Karvinská 1897
73701 Český Těšín
Romania
OlzaLogistic – PITBULL
Matei Corvin 48
410142 Oradea, jud. Bihor
Bulgaria
Packeta Romania SRL
OlzaLogistic – PITBULL
ID 98832280
bul. Vasil Levski 4
Office ECONT RUSE DRUZHBA
Ruse 7000
35924927449
Hungary
OlzaLogistic – PITBULL
Ady Endre 16
4123 Hencida
Greece
ID e-shop 98832280
Geniki Taxydromiki hub Thessaloniki
Esoteriki Periferiaki (Internal Ring Road)
Thesi Dialogis OSE – Parodos Sof.Venizelou
54628 Thessaloniki
Poland
ARVATO – Return department
"Pitbull West Coast"
Kolejowa 150
62-064 Plewiska
Slovakia
OlzaLogistic – PITBULL
ul. Súľov 46
01352 Súľov-Hradná
You are responsible for covering your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.
If you return an item that was part of a promotional discount, any refund you receive will be reduced by the amount of the promotion.
If you received a bonus item with your order and choose to return a qualifying item(s), you must also return the bonus item. Failure to do so will reduce your refund by the value of the bonus item.
The time it takes for your exchanged product to reach you may vary depending on your location.
Our policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, and in the original packaging.
Certain types of goods cannot be returned. These include perishable goods such as food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase and a Return Form.
Partial refunds may be granted in certain situations: (if applicable)
Refunds (if applicable) Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at kontakt@pitbull.eu.